Refund policy
At Blissful Blues, we take pride in creating high-quality products. Because we are a small business, we do not accept returns or issue refunds unless your item arrives damaged, defective, or incorrect.
Refund Eligibility
Refunds are only available in the following cases:
- Damaged Items – If your item arrives damaged, you may request a refund.
- Incorrect Items – If you receive the wrong item, we will replace it or issue a refund.
We do not accept refunds or returns for:
- Change of mind or ordering the wrong size (please check our size guide before purchasing).
- Slight variations in embroidery or color due to differences in production.
- Lost or stolen packages (please contact the shipping provider for assistance, if you have any issues we will do our best to assist).
How to Request a Refund
To request a refund, you must contact us within 14 days of receiving your order.
- Email us at blissfulbluesbusiness@gmail.com with your order number and clear photos of the damaged or incorrect item.
- We will review your request and respond within 3-5 business days.
- If approved, we will process a refund to your original payment method. Shipping fees are non-refundable.
Exchanges
We do not offer exchanges at this time. If you need a different size or style, please place a new order.
Need Help?
For any questions or concerns, contact us at blissfulbluesbusiness@gmail.com.